Support Services

RACS provides support on almost all the technologies and 100% on the supplied products. Our consultants/engineers do a check of the solutions offered time to time and offer suggestions on new enhancements.

Have you been in any situation where your service/solution provider denies to troubleshoot due to the unavailability of the resources or lack of knowledge?

Think of RACS as a troubleshooting provider.

Its 5PM and you have a failed server/storage hardware?
No worries, RACS can send a technician/engineer to troubleshoot/repair(replace if possible).

Our engineers carry a vast experiences from hardware to software to OS to cloud. Let us list a few for you:

Server
Storage
Router
Network/SAN switch
Firewall
Load balancer
Microsoft Windows Server
Microsoft Exchange
Microsoft Active Directory
Microsoft Sharepoint
PHP
Wordpress
Drupal
AWS
Microsoft Azure
Microsoft Hyper-V
VMware ESXi
VMware vSAN
VMware NSX
Nutanix AHV
Nutanix Prism
Layer 2 network
and many more..